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FAQ's
Order on
Line 24/7 Free Technical Service
1-800-631-0716
WHAT YOU SHOULD KNOW ABOUT RESTORING CERAMIC
TILE GROUT
Sanded grout is a porous material and even under the best conditions
will become soiled and stained. Grout Shield will eliminate this
problem by "color sealing" your grout. Our sealer not only
guarantees that you will have beautifully consistent colored grout
but it will resist stains from food, drinks and dirt.
Our cleaning and color sealing process restores your soiled grout
lines to a beautiful "like new" appearance. They can protect new and
old installations alike. In the long run this process saves you
time, money and effort of scrubbing your tile grout on your hands
and knees.
So avoid expensive re-grouting . Let Grout Shield restore your
grout lines to "like new" condition.
1. Is the color sealant hard to apply? No, anyone can apply our
product from the average homeowner to the most experienced tile
layer. We provide complete instructions and videos on how to apply
our product.
2. Can you match my existing color of my grout?
Yes. Grout Shield has numerous color sealers for all sanded and
un-sanded types grout. You can have any color you wish. Even under
the best conditions, even new grout has different shades. We simply
match the color you desire to insure a consistent shade of grout
color. Our color sealer absorbs into the pores of your grout for a
long lasting/uniform finish.
3. What is the dry time?
You can walk on it in 10 to 12 minutes, however it takes 48 hours to
fully cure. Keep sealed areas dry for 48 hours to ensure best
results.
4. How often do you have to clean the grout once restored?
Experts agree, you should clean your floor once a week using a PH
Neutral/Soap-Less cleaner like Grout Shield Maintenance Cleaner.
When cleaning the floor it's important to change your mop water when
it appears dirty. Always use a mop to agitate cleaning agent on
grout surface. Dry grout with towel or terry cloth. Should any area
have dried up surface stains simply spot clean with straight Grout
Shield Maintenance Cleaner.
5. How often do you have to reseal the grout after first
application?
Depending on conditions, with proper maintenance, a floor can last
indefinitely.
6. How much does it cost to have my grout cleaned and color sealed?
Pricing is a function of total square feet, size and type of tile.
We'll come to your home and give you a free written estimate.
7. I'm curious, why did my kitchen grout become so soiled in the
first place...it's only a few years old? Rarely do tile installers
seal grout. Why? Because new grout needs to cure for several days
before it can be sealed. Meantime, dirty mop water finds its way
into the grout pores.
8. What is your return policy?
Our Grout Shield Colorants are not refundable - But they are
returnable for an even exchange for STANDARD COLORS only if you
don't like your color selection upon product arrival, Or we will
offer an in store credit. Please note that CUSTOM COLORS are not pre
bottled products, they are custom made for every individual customer
to produce a quality product and are therefore not returnable or
refundable.
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